Shipping policy

DELIVERY INSTRUCTIONS AND TIMEFRAMES

Norelle commits to to the prompt and efficient delivery of goods. In most cases, online orders received during business hours will be dispatched within 2-5 business days business days.

Orders placed on a weekend or public holiday will be dispatched on either the next or second business day.

Should delivery time change (as is the case over the Christmas holiday period) these alterations will be displayed clearly on the front page of www.norelle.com.au

For shipping to delivery addresses within Australia, Norelle use Australia Post regular or express parcel service. Delivery times are indicative only.  As the delivery is carried out by an external party, Norelle cannot be held responsible for any failure to observe those delivery times.  It is therefore understood and agreed that you will not be entitled to withdraw or modify the order made due to a delay in delivery. Norelle delivers to Australian addresses only.